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Studybase is seeking a motivated and driven individual while we expand our Sales and Business Development function. Business Development Manager will work on various aspects of Customer Acquisition - Lead generation, lead nurturing, stakeholder engagement, Studybase Platform demo, follow-ups, price negotiation, and closure.

Responsibilities

• Understand Studybase Platform, offerings
• Work to strengthen outreach strategy and planning for outbound (field) sales
• Conduct research on prospective clients
• Meet the stakeholders and establish relationships and trust
• Understand the pain points of the school owner and other stakeholders
• Conduct demo of the Studybase Platform, explain the value creation journey
• Follow up with the client stakeholders and close the sale
•  Work with internal stakeholders including operations and product teams

Qualifications: Master’s Degree

Experience: 1-3 years of experience

Job Types: Full-time, Regular / Permanent

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Studybase is looking for a passionate and experienced individual to join us as a Customer Support Executive. Responsible for contacting customers and responding to their requests in a professional manner. Main goal for this role is to ensure excellent
customer satisfaction to the customers. In addition to this, candidate should have good listening skills with the ability to complete the required tasks simultaneously.

Responsibilities

• Understanding the products and services provided by the company.
• Supporting the customer through an email ticketing system and phone calls.
• Resolving customer complaints and queries.
• Providing the new employees with training sessions for enhancing their skills.
• Offering exceptional customer service and satisfaction.
• Following up with customers for any further information.
• Taking feedback from the customers.
• Contributing the work to the company’s knowledge base.
• Maintaining a healthy relationship with the clients.

Qualifications: Bachelor’s degree

Experience: 1-3 years of experience

Job Types: Full-time, Regular / Permanent

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Studybase is seeking recruitment of motivated and driven candidates with a knack of developing an application. Candidates should be well versed in the language and technology and should be able to crean at application from the scratch as well as can configure existing systems and provide necessary user support.

Responsibilities

• Generics, dependency injection, async tasks, etc.
• Web optimizations like bundling, minifications, caching resources, etc.
• Analytics for example GoogleAnalytics
• SQL, MSSQL Server/Express and LINQ
• Caching, redis, in-memory cache
• Web Authentication, session management, SSL
• API - Authentication, JSON, oAuth
• javascript, good knowledge of framework like KnockoutJS is plus
• css basic, good knowledge of Bootstrap
• Handling image uploads
• Logging for example Elmah
• NuGet packages, msbuild, msdeploy and mstest
• GIT, IIS etc
• Built web applications / Rest API using MVC3 or above

Qualifications: Master’s Degree

Experience: 1-3 years of experience

Job Types: Full-time, Regular / Permanent

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Studybase is looking for experienced Tech support to join our team. You will be responsible for creating reports, designing and training customers. Your main goal for this role will be to deliver reports on time to customers. In addition to this, you should have good technical skills with the ability to complete the required tasks.

Responsibilities

• Provide customer support for technical inquiries by phone,email and online chat.
• Troubleshoot technical issues and recommend solutions
• Manage customer accounts
• Respond to customer inquiries in a timely manner
• collaborate with support staff to ensure excellent customer service
• Provide feedback to management on customer satisfaction

Qualifications: Btech

Experience: 1-3 years of experience

Job Types: Full-time, Regular / Permanent

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Studybase is looking for an experienced Mobile developer who can maintain our app and and develop new use cases for our customers. The successful candidate should have few years of
mobile app development experience, who is willing to learn and work in the team.

Responsibilities

• Design, develop and maintain mobile application for IOS and Android platforms
• Optimize application for maximum speed and scalability
• Ensure quality
• Troubleshoot and debug application
• Stay up to date with latest technologies

Qualifications: Master’s Degree

Experience: 1-3 years of experience

Job Types: Full-time, Regular / Permanent

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